Payments made through PayPal (or your credit card)
Note: the 60 days rule is imposed by PayPal.
- Within 60 days of payment: we can refund either to your PayPal account or issue you a gift certificate (also known as store credit).
- After 60 days: refunds are made in the form of store credits (gift certificates).
Once we received your refund request and it is eligiable for refund, we will process it on PayPal within 24 hours during business days.
Payments made through gift certificates
- Refunds are made in the form of store credits (gift certificates) only.